Consumer Atlas - Our latest news and insights

DBM Consultants' Consumer Atlas provides the latest news on Australians, their own financial needs and behaviours, as well as their attitudes towards banks and other financial institutions.

In speaking to a wide range of Australians across the country and consulting with major financial institutions as well as government bodies, DBM is able to use facts and figures from Consumer Atlas to provide an objective understanding of financial services in Australia.

This enables DBM Consultants, through Consumer Atlas, to be one of the first to identify the emerging trends in personal finance, insurance, and superannuation, as well as what drives satisfaction and attitudes of consumers towards banks.

If you would like to be one of the first to get a preview of Consumer Atlas, you can join our mailing list through our Contact Us page here.

13 March 2017: Which big 4 banks scores the best on customer advocacy

21 December 2016: Consumers much less happy with their Life and Private Health Insurance policies


20 November 2016: Big 4 banks lead the way in credit card satisfaction as complaints grow


7 November 2016: Optimistic and Pessimistic Australians The Six Segments of Sentiment

20 October 2016: How loyal are customers to their banks?


5 October 2016: Big 4 Banks continue to rate well despite all the attention


19 August 2016: Counter measures on budget deficit not enough for nearly half of Australian adults

12 August 2016: Millennials lead the way in using banking apps


26 July 2016: Why did 2.4 million deposit account holders close account at their bank last year?

28 April 2016: Greater Bank continues to be Australia's 'most recommended' bank in 2016

24 March 2016: Government aligned with Australian public and business on GST hike

22 December 2015: Nearly one third of millennials set to spend more this Christmas period compared to last year